1. Information We Collect
1.1 Personal Data
- Full name, email address, phone number
- Business details, if applicable
- Social media credentials (only with permission)
- Payment or billing information
1.2 Technical & Usage Data
- IP address, browser, OS, device ID
- Pages visited, actions performed
- Location (approximate), time zone, language
1.3 Data from Third Parties
- Advertising and analytics platforms (e.g. Meta, Google)
- Social login providers
- Payment processors
2. How We Use Your Information
- Deliver and improve our advertising SaaS platform
- Personalize your dashboard and campaign experience
- Enable targeting, reporting, and performance optimization
- Communicate with you for support or transactional purposes
- Comply with legal, regulatory, and contractual obligations
3. Data Sharing & Transfers
- We do not sell your personal data.
- Shared with service providers (hosting, email, analytics, payments) under data processing agreements.
- Shared with advertising partners for campaign delivery (with consent).
- Shared with authorities where legally required.
- International data transfers use standard contractual clauses or equivalent safeguards.
4. Data Security
We implement industry-standard security protocols including encryption, access control, and secure infrastructure. Users are advised to maintain password security.
5. Your Rights
Depending on your jurisdiction (e.g. GDPR, CCPA, India DPDP), you may have the right to:
- Access or correct your data
- Request deletion or restrict processing
- Object to profiling or marketing
- Request data portability
- Lodge complaints with authorities
Contact: contact@adsash.com
6. Cookies & Trackers
- Used for analytics, personalization, conversion tracking
- Managed via browser or app settings
7. Children’s Privacy
7. Children’s Privacy
This app and its services are strictly intended for users aged 18 and above. We do not knowingly collect, use, or disclose any personal information from individuals under 18 years of age. If we discover that a user under 18 has submitted personal data, we will immediately delete such information from our records. Parents or guardians who believe their child has provided us with data may contact us at contact@adsash.com.
8. Policy Updates
We may revise this policy for legal or operational reasons. Material changes will be notified on this page.
📘 Data Usage Policy
Purpose: Define how we handle data on the SocialMetis / AdsAsh platform.
9. Categories of Data
- User Data (access, personalization, billing)
- Advertiser Data (targeting, delivery, optimization)
- Audience Data (insights, modeling – aggregated)
- Tracking Data (SDKs, pixels, integrations)
10. Purpose of Processing
- Authentication & security
- Campaign setup and execution
- Attribution, analytics, reporting
- Billing and compliance
11. Data Processing Roles
- You (User): Controller of campaign/audience data
- We (ASH&AD): Controller of user profile; Processor for campaigns
- Third parties (Meta, Google): Controllers or Joint Controllers by integration
12. Storage & Retention
- AWS/Tier 1 secure infrastructure
- User data: retained until deletion or 2 years of inactivity
- Campaigns: 7-year retention for audit
- Cookies/sessions: 1–24 months depending on purpose
13. Third-Party Processors
- AWS (Hosting)
- Stripe/Razorpay (Payments)
- Meta Pixel, Google Analytics (Measurement)
- SendGrid, Twilio (Communication)
- Full vendor list: available on request
🧹 Data Deletion Policy
1. User-Initiated
- To delete, place a request at: Delete My Data
- Once verified: profile, campaigns, and audience data are deleted within 30 days
- We may retain minimal data for legal or billing reasons
2. Automatic Deletion
- Inactive accounts: deleted after 24 months
- Campaigns: deleted after 7 years
- Logs: rotated or deleted after 90–180 days
3. Exceptions
- Data retained to comply with legal obligations
- Aggregated/anonymized data retained for benchmarking
4. Backups
Data purged from live systems upon deletion; backups overwritten in 30–90 days.
